All items are shipped via the US Postal Service. Please allow 1-2 weeks for Priority Mail and 2-4 weeks for standard mail. According to the US Postal Service, Priority Mail takes 2-3 days and standard mail takes up to 7 days from when they are shipped; however, delays can and will occur so please be patient. WE HIGHLY RECOMMEND CHOOSING THE PRIORITY MAIL OPTION. It is quicker and much more reliable than standard mail. All international orders are sent via US Postal Service Air Mail. Please allow up to 4 weeks for delivery of international orders. Sorry, but there are no exchanges, returns, or refunds with the exception of defective items.